LEAN PROCESS OPTIMIZATION FEATURES

Organisations differ from each other in more ways than one and so do their problems. Every business has its own set of ambitions and measurements of success.

At Positka, we believe that success of a business transformation program framework lies in its ability to accurately identify and address the right problem elements. Our consultants have a proven success record of having worked on complex programs to help achieve business goals through very effective levers viz. process re-engineering, performance management, mapping of customer journeys, operation consolidations and standardization. As a result, Positka has a very strong competency in designing industry specific solution for information security and technology operations.

Skill Variability

Skill Variability

Value Stream Mapping

Value Stream Mapping

Standardization icon

Standardization

Demand Based Capacity Planning

Demand Based Capacity Planning

Performance And Visual Management

Performance And Visual Management

POSITKA OFFERINGS

End to End Process Re-engineering

Apply Lean Six Sigma toolkit

Our unique LSS tool kit helps teams re-engineer the process to be centred around customer’s value and optimised resources. Our 3-stage solution implementation framework guarantees effective execution of future state designs.


Re-design Key Performance Indicators

If you can’t measure it, you can't improve it

Matrices are key to improvement. We understand business priorities and re-design pragmatic performance, risk and control indicators. These matrices drive results and disclose true to reality view of the process health.


Design And Execute Roadmap For Process Maturity

Harnessing the benefits of domain expertise

Expertise in designing processes and practices to assess the maturity levels helps functional heads to create a flight path for digital transformations, automation and analytics based design.


Industry Benchmarking

Helping our customers stay relevant

Positka has a global footprint in EU, US, ASEAN, MENA & APAC. This gives us an edge to help our customers stay relevant and protected by mapping current state of processes and controls against industry benchmarks i.e. CMMI, ISO, TRM and NIST Cyber Security Framework.


CI Capability Build up through Awareness Campaign and Workshops

Sustainable Continuous Improvement Culture

A sustainable Lean culture helps build a strong “Continuous Improvement’ habit. Our awareness campaigns, Lean workshops, periodic refresher capsules simplify the methodology and build Lean capability.

THE MYTH

It has been traditionally believed that Lean tools and practices are more relevant to a manufacturing industry or transactional operations like payments, customer data management and voice-based processing centre. Managers often resist adapting Lean practices and have a skeptical view : 1) Our work is knowledge intensive, it cannot be quantified. 2) Each case is unique and require expertise to resolve. 3) My process takes time. There are dependencies. There is nothing we can do about it.

While the reality is that Lean helps in identifying the core value desired from a process and drives excellence by making people do the basics brilliantly well. Lean is a way of working. It is beyond the measurement of processing time or reduction of defects. Positka has delivered successful Lean based improvement programs in recently emerged business functions across industries like Telecom, Banking, Retail Operations, etc.

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BUSINESS FUNCTIONS WHERE LEAN TOOLS CAN BE APPLIED

lean tool

OUR CLIENTS

Fast food retailer chain

LARGEST FAST FOOD RETAILER

Gobal market

LARGEST MARKETPLACE

Ride hailing app

LEADING RIDE-HAILING APP

Top global bank

TOP GLOBAL BANK


TALK TO AN EXPERT ON HOW POSITKA CAN HELP YOU

CONTACT US

CUSTOMER TESTIMONIALS

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Whether you are looking for general information or have a specific question, we want to help. Fill the form below or drop us a line at susan@positka.com.